Legal

Privacy Policy

Last Updated: April 21, 2026

1. Introduction

This Privacy Policy describes how NANIA GLOBAL MARKETPLACE LTD (Company Number: 15544430), trading as SnapBrainy™ (“we,” “us,” or “our”), collects, uses, and protects your personal data when you visit our website, www.snapbrainy.com (the “Website”), and purchase our products. We are committed to protecting the privacy of our users and customers worldwide.

For the purpose of the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws, the data controller is NANIA GLOBAL MARKETPLACE LTD, with its registered office at 64 Nile Street, London, United Kingdom, N1 7SR.

2. Data We Collect

We collect various types of personal data to provide and improve our services. We do not collect any “sensitive personal information.”

2.1. Information You Provide to Us:

  • Account & Order Data: When you make a purchase, we collect your name, email address, billing address, and details of the products purchased.
  • Payment Data: Payment information is processed securely by our third-party payment gateways (Stripe, PayPal). We do not store your full payment card details.
  • Communications Data: Information you provide when you contact us via email ([email protected]) or contact forms.
  • Marketing Data: Your email address when you voluntarily subscribe to our newsletters.

2.2. Information Collected Automatically:

  • Technical & Usage Data: Your IP address, browser type, device type, operating system, pages viewed, and how you interact with our Website.
  • Cookies and Tracking Technologies: We use cookies and similar technologies (including pixels and session recording tools) to operate and personalize the Website and analyze traffic and marketing performance. Depending on your location, your consent may be required before non-essential trackers are activated.

3. How We Use Your Data

  • To Fulfill Our Contract with You: Processing your orders, delivering digital products, and managing your account.
  • For Our Legitimate Interests: Improving our Website and services, customer support, security, fraud prevention, and user behavior analysis.
  • With Your Explicit Consent: Sending newsletters and promotional offers. Where required by law (EU/UK residents), activating non-essential cookies and tracking technologies only after you have given consent.
  • To Comply with a Legal Obligation: Fulfilling tax, accounting, and other legal requirements.

4. Sharing Your Data

We do not sell your personal data. We share data with the following trusted third-party service providers who are contractually obligated to protect it:

  • Payment Processors: Stripe and PayPal, to securely process payments.
  • Hosting Provider: Hostinger, which hosts our website on secure servers.
  • Analytics and Advertising Partners (subject to your consent where required):
    • Meta Pixel (Facebook Pixel) — Meta Platforms, Inc.: Measures advertising effectiveness and delivers relevant ads on Meta platforms (Facebook, Instagram).
    • Google Analytics 4 (GA4) — Google LLC: Analyzes website traffic and user behavior.
    • Pinterest Tag — Pinterest, Inc.: Measures Pinterest advertising campaigns.
    • Microsoft Clarity — Microsoft Corporation: Provides heatmaps and session recordings to understand how visitors interact with our Website. Sensitive form fields (e.g., payment data) are never recorded.
    • Pixel Manager for WooCommerce: Coordinates client-side and server-side tag delivery for the above tools.
  • Email Marketing: FluentCRM to manage newsletters and transactional emails.
  • Legal and Regulatory Authorities: When required by law or to protect our rights and safety.

5. International Data Transfers

Your personal data may be transferred to countries outside your residence, such as the United States, where our hosting servers and service providers (including Meta, Google, Microsoft, and Pinterest) are located. We ensure such transfers are protected by appropriate legal safeguards, including Standard Contractual Clauses approved by the European Commission and the UK Information Commissioner.

6. Your Data Protection Rights

For UK/EU Residents (UK GDPR / GDPR): You have the right to access, rectify, erase, restrict processing of, object to processing of, and port your personal data. You may withdraw consent at any time without affecting prior lawful processing. You have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO, ico.org.uk) or your relevant EU supervisory authority.

For California Residents (CCPA/CPRA): You have the right to know, delete, and correct your personal information. You have the right to opt out of the “sharing” of your personal information for cross-context behavioral advertising. To exercise this right, use the “Do Not Sell or Share My Personal Information” link in our website footer, or contact us at [email protected]. We do not sell personal information for monetary compensation.

For Brazilian Residents (LGPD): You have rights equivalent to EU/UK residents, including the right to confirm, access, correct, anonymize, block, or delete your data, and to obtain information about third parties with whom your data is shared.

To exercise any rights, contact us at [email protected]. We will respond in accordance with applicable law.

7. Data Retention & Security

We retain your data only as long as necessary. Our standard retention periods are:

  • Order and transaction data: 7 years (UK financial and tax record-keeping obligations).
  • Account data: Duration of your account plus 2 years after last activity.
  • Marketing consent records: Until unsubscription or consent withdrawal, plus 1 year.
  • Analytics data: As configured by the provider (GA4: typically 14 months; Microsoft Clarity sessions: 30 days).
  • Support communications: 3 years from the date of communication.

We implement appropriate technical and organizational security measures including SSL encryption and access controls. No electronic storage method is 100% secure.

8. Cookies and Consent Management

We use the following categories of cookies:

  • Strictly Necessary: Required for Website operation (e.g., shopping cart, session). Cannot be disabled.
  • Analytics: Help understand visitor behavior (Google Analytics 4, Microsoft Clarity). Require consent where applicable.
  • Marketing: Used for advertising and campaign measurement (Meta Pixel, Pinterest Tag). Require consent where applicable.

Depending on your location, a cookie consent banner will appear on your first visit. You can update your preferences at any time via the cookie settings link in our footer.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Children’s Privacy

Our services are not directed to children under 13 (or under 16 in EU member states with a higher digital consent age). We do not knowingly collect data from children. Contact us at [email protected] if you believe a child has provided us with personal data.

11. Changes to This Privacy Policy

We may update this policy periodically. Material changes will be posted on this page with an updated “Last Updated” date. Where required by law, we will notify you of significant changes.

12. Contact Us

  • Data Controller: NANIA GLOBAL MARKETPLACE LTD
  • Trading Name: SnapBrainy™
  • Email: [email protected]
  • Registered Address: 64 Nile Street, London, United Kingdom, N1 7SR
  • Company Number: 15544430